IT Support

Submitting a Ticket

A submitted ticket is required to initiate IT support.

Please make sure you are logged into your CMC Google account before trying to access the resources below.

Troubleshooting Help

If the resources below do not solve your issue, please submit a ticket.

Support Resources

ClassLink Help Center - Help desk and knowledge base where you can find FAQs and How To Articles

Getting Started

 

 

ClassLink Quick Guide for Students

ClassLink Getting Started with QuickCards

FAQs

Note: This page is limited. Staff can visit the internal knowledge base article here for more information.

 

How do I add an app to my LaunchPad?

 

You can add Apps to your Launchpad via the App Library.

The App Library two main sections. All Apps, and Folders created by CMC. When checking for apps, you should first check the CMC Libraries, as those are apps added by CMC administrators for our environment.

add app

folders

 

What is a QuickCard? How does a student login with QuickCard?

Quickcards are a card with an authenticating QR code and student email. The QR code functions as a password, so that the student can just hold up the card to the chromebook's camera, and it will login for them.

 

 

Presentations and How To's

LaunchPad - My Apps

This video gives a brief explanation on how to use the LaunchPad.

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